Welcome to iTixly. These
Terms & Conditions govern your access
and use of our platform. By creating an
account, listing an event, or registering as
a participant, you agree to be bound by
these terms.
1. Acceptance of Terms
You confirm that you have the legal capacity
and authority to agree to these terms. If
you do not agree, do not use the platform.
2. Event Creation & Organizer
Responsibilities
Creating an event on iTixly is
free. We charge a
service fee of 5% per
successful participant registration.
Organizers must provide accurate event
information (date, time, venue, pricing,
descriptions).
Organizers are responsible for legal
compliance, permits, safety measures,
and all refunds or disputes with
participants unless otherwise agreed.
You must not list illegal, fraudulent,
or misleading events.
3. Payments & Payouts
We collect participant payments through our
payment processors. Fees and payout rules:
We charge 5% per
participant registration as
a service fee.
Payouts are processed every
night. We aggregate all
successful payments received during the
day, deduct our fees, and remit the net
amount to the bank account you provided
when creating your event.
We do not disburse funds per individual
registration; payouts are batched
nightly for operational efficiency.
It is the organizer’s responsibility to
provide accurate payout details and to
resolve any banking errors with their
financial institution.
4. Tickets, Check-in & Access
Control
Each ticket includes a unique barcode or
QR code for check-in.
Organizers should establish on-site
validation procedures. iTixly provides
tools (mobile or dashboard scanning) for
instant verification.
iTixly is not responsible for access
control failures caused by organizer
negligence or third-party
hardware/software.
5. Refunds & Cancellations
Refunds are managed by the event organizer
unless otherwise stipulated in a specific
agreement.
Organizers decide refund policies and
must communicate them clearly on the
event page.
If an organizer cancels an event, they
are responsible for issuing refunds to
participants; iTixly may assist with
reporting but is not required to issue
refunds on behalf of the organizer.
Chargebacks initiated by cardholders
will be handled according to the payment
processor’s rules; any resulting fees or
losses may be charged to the organizer.
6. Data Protection & Privacy
iTixly is committed to protecting personal
data. This section summarizes our approach;
full details are in the Privacy Policy.
Participant-provided data: name, email,
phone number, ticket responses, and any
custom fields you collect via
registration forms.
How we use data
To process registrations and payments,
issue tickets, and communicate with
participants.
To produce reports and analytics for
organizers.
To detect and prevent fraud, abuse, or
misuse of the platform.
Legal compliance
We process personal data in accordance with
applicable data protection laws, including
but not limited to the Nigeria Data
Protection Regulation (NDPR)
and the EU General Data Protection
Regulation (GDPR) where
applicable. Organizers must also ensure any
personal data they collect and process via
the platform complies with local laws.
Security & retention
We implement reasonable technical and
organizational measures to protect data
against unauthorized access, disclosure,
alteration, or destruction.
We retain participant data only for as
long as necessary to provide the service
or comply with legal obligations.
Organizers can request data exports or
deletion through the dashboard.
Your responsibilities
Organizers must obtain any required
consent from participants for data
collection and processing, especially
where special categories of personal
data are collected.
Organizers must use participant data
only for legitimate purposes and comply
with their own privacy notices or
policies.
To the fullest extent permitted by law,
iTixly and its affiliates will not be liable
for indirect, incidental, special, or
consequential damages, or for loss of
profits, revenue, data or use arising from
your use of the platform.
8. Governing Law & Dispute
Resolution
These Terms are governed by the laws of the
Federal Republic of Nigeria. Any dispute
arising out of or in connection with these
Terms will be subject to the exclusive
jurisdiction of the courts of Nigeria,
unless otherwise agreed in writing.
9. Changes to These Terms
We may update these Terms from time to time.
If we make material changes we will notify
organizers by email or through the
dashboard. Continued use of the platform
after changes constitutes acceptance of the
updated Terms.
10. Contact Us
If you have questions about these Terms or
data protection practices, contact us at info@itixly.com
or visit itixly.com.